General FAQ2020-12-10T01:45:22+10:00

General FAQ

Will I still be able to cancel an order I’ve made after a purchase?2020-12-12T13:22:44+10:00

Yes, you can. Between 24 hours and 48 hours of placing your order, you can still make a cancellation. As long as the order you made has not been shipped out yet, your order can still be canceled and refunded in as soon as we receive your request for cancellation.

What payment methods are accepted?2020-12-12T13:21:39+10:00

We accept payments through using Mastercard, Visa, and American Express

Can I make a return or an exchange of an item I ordered?2020-12-12T13:21:22+10:00

For 3 days from the time your purchase is delivered and you find yourself unsatisfied for some reason with your order, you can make a return or exchange by referring to our returns and refunds policy for more information on initiating the returns process.

What about an info for Shipping?2020-12-12T15:41:04+10:00

At the moment, VEVUO only offers one shipping option; please visit our Shipping FAQ page for more information.

What course of action should I take if my order arrives damaged or broken and in a terrible condition?2020-12-12T13:19:35+10:00

Send us a request for a refund or an exchange/store credit for your order, please contact us and we will make sure to make it up to you.

What payment methods are accepted?2020-12-12T13:18:57+10:00

We accept payments through using Mastercard, Visa, and American Express

Title

Go to Top